WHO WE ARE
Air Express LLC was founded in 2010 by Adam Washburn, our owner. Since then, we’ve opened up an office in Temple Terrace and added quite a few technicians and office employees to our staff. We have a fleet of super cool Ford trucks, and our office is probably the best-decorated out of all the air conditioning companies in Tampa. But aside from that, we maintain the same commitment to our customers, the commitment upon which we were founded. We are known for providing the best air conditioning and heating services in Tampa, from AC repair and heating repair to complete HVAC system installation. We also provide a host of indoor air quality services, which you can read about here!
We believe in the power of great work, and we always make our customers feel special. For example, many large Tampa AC companies talk about how quickly they’re able to provide estimates. Instead, we pride ourselves on our commitment to detail. If you schedule an estimate for air conditioning system replacement (which is free, by the way), your comfort advisor will spend the time necessary to do a heat-load calculation and a complete overview of your system. He’ll go over pricing options as well as financing, if you’re interested. Beyond that, he’ll spend time getting to know you and your home. It might sound cheesy… but we really want all of our customers to feel like family!
WHAT WE PROMISE
We promise to always be transparent with you as our customer. If you’re deciding between air conditioning repair and AC replacement, we promise to give you an honest answer about which option is best. Beyond this, we offer up-front, flat-rate pricing. This means that we always discuss pricing before we perform the necessary repairs, so there will never be any surprises after the work is done. It also means that we don’t charge by the hour, so you can feel confident that you’re getting a standardized price. We believe in helping our customers save money, both on your initial investment in your new air conditioner and on your energy bills (which we’ll get to in a bit).
We also promise to deliver on the guarantees that support our entire business model. These include our Two Year Test Drive Guarantee, which means that if you’re not 100% satisfied with your new Tampa AC system after two years, we’ll reimburse you! Our guarantees demonstrate not only our commitment to customer satisfaction, but also the confidence we have in our work!
WHAT MAKES US DIFFERENT
There are tons of air conditioning companies in Tampa. Like… hundreds. This means that you have a lot of choices when it comes to selecting the right Tampa AC company for your air conditioning repair or replacement project. So why choose us? As we’ve mentioned, we prioritize our customers and always make you feel special. An example: we roll out our red carpets (literally) during air conditioning installation projects, so we can leave your home feeling as clean as it was when we arrived! We also offer peace-of-mind guarantees and flat-rate pricing, so you know you’re getting a good deal. We’re backed by over 400 5-star reviews on Google, Angie’s List, and Home Advisor: check them out here to see why our customers think we’re the best Tampa AC company!
Beyond this, we are committed to emerging technology within the field of air conditioning and heating. Inverter AC systems and smart AC systems can help you save quite a bit of money on your energy bills each month— think 70%! Many high-efficiency systems also qualify for TECO rebates, which means money back in your pocket post-installation. Our commitment to high-tech heating and cooling systems is why we’re known as The World’s Smartest Technicians!
WHY WE’RE THE WORLD’S SMARTEST TECHS
We don’t just believe in high-tech AC systems for our customers. We also use top-of-the-line tools, which make us more effective and efficient on the job. We use tools from Fieldpiece, which allow us to diagnose heating and cooling issues faster and with more accuracy than old-school gauges. We use software to perform heat-load calculations, which determine the correct-sized air conditioner for your home. Read more about the importance of heat-load calculations— and why you should never install a Tampa air conditioning system without one— here!
Have we sold you on us yet? We hope so! Give us a call if you’d like to schedule a service call or free estimate. We offer Tampa AC repair and heating repair, complete air conditioning system replacement, and indoor air quality services, all at competitive rates. Stop sweating it out— call Air Express!
Get Cool. Stay Cool.